Americans began placing orders for the free Covid tests promised by the Biden administration on Tuesday after the federal government launched the website a day earlier than expected — with some users complaining on social media that they were unable to place their orders because they were blocked from doing so.
The website, covidtests.gov, according to White House press secretary Jen Psaki, is still in the testing process and will be formally launched on Wednesday morning. Those who made orders during the website’s testing period on Tuesday will have their orders fulfilled and dispatched, according to White House spokesman Kevin Munoz.
Every family is restricted to four tests, which are determined by their home address. The White House said last week that it has set a limit on the number of tests that individuals may request in order to guarantee that everyone has access to the program.
— Jessica Christian (@jachristian) January 18, 2022
In a press conference at the White House on Tuesday, Psaki said, “Every website launch, in our opinion, has a certain amount of risk.” “We can’t promise that there won’t be a problem or two in the program.” Nonetheless, the greatest technology teams throughout the government and the Postal Service are working tirelessly to make this a success,” she said.
Alright so the basement neighbors in my rowhouse beat us to ordering the tests… while we have the same address, they put that they were in the "b unit" while I put we were in the "a unit." but still no dice on our unit being able to order tests. any others having this problem?? pic.twitter.com/oxGBkkYYIu
— Victoria Knight (@victoriaregisk) January 18, 2022
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The White House developed the website in response to massive public criticism about testing shortages during the busy Christmas travel season, which occurred as the highly infectious Covid omicron form spread throughout the nation. As demand for at-home testing skyrocketed, pharmacies big and small battled to have enough supplies on hand.
Earlier this month, President Joe Biden said that the government is acquiring a total of 1 billion at-home tests to be distributed free of charge to Americans. Contracts for the testing are being awarded by the Defense Department in collaboration with the Department of Health and Human Services.
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